iCU2 FAQs » Installation

Corrupt Installation Detected on XP

admin — Tue, 16 Feb 2010 23:38:15 +0000

If you see this error when you try to install iCU2 there are two possibilities,

1: You are trying to install iCU2 when you are not logged onto XP as an Administrator
2: The folder / directory that you are downloading to on your hard drive has some issues.

Please read below for resolutions to both instances:

Scenario 1:
You will see this if you try to install iCU2 using a non-Administrator account on Windows XP. To resolve the issue, please read below:

1: Log onto Windows XP as an Administrator
2: Download iCU2
3: Install iCU2
4: Switch user so that you log on as a Guest account in XP
5: Go to My Computer – C – Program Files – icuii
6: Locate the iCU2 icon and right click on it
6: Choose “Create Shortcut”
7: Locate the “shortcut to iCU2″ file at the bottom of your icuii folder
8: Drag (or cut and paste) the “shortcut to iCU2″ icon to your desktop.

Scenario 2:
1: Download iCU2
2: When the window pops up asking you to “open” or “save” -choose save
3: When prompted for a location to save the installer to, try using a different location, ie, if you were saving to your desktop previously, try saving to C:downloads instead
4: When the installer has downloaded, click on Open and iCU2 should now install

I Upgraded iCU2 and Lost Pal List, Saved Messages

admin — Mon, 15 Feb 2010 05:46:53 +0000

This can happen if settings on your registry change or are deleted (sometimes due to corruption of the registry). Or if you have moved your iCU2 folder to a different location since your last installation / update.

Please try this (make sure iCU2 is turned off before attempting this):

1: Right mouse click on the desktop icon for iCU2 that normally displays your pal list/saved messages
2: Select “Properties”
3: Select “Find Target” (98/Me/2000/XP users) or “Open File Location” (Vista users) on the new window that appears
4: You should now be in your original iCU2 folder
5: Leave that window open and now Right mouse click on the desktop icon for iCU2 that you want to transfer the pal list/saved messages to
6: Select “Properties”
7: Select “Find Target” (98/Me/2000/XP users) or “Open File Location” (Vista users) on the new window that appears
8: You should now be in your new iCU2 folder

Leave both windows open (so that it’s easy to transfer the files)

9: In the window that contains your original iCU2 pal list / saved messages, locate all of the folders that end with .usr
and copy them (you can either copy/paste or drag and drop) into the iCU2 folder that you want to transfer the files to
10: Once you have transferred all of the .usr folders, locate these two files in your original iCU2 folder:

pals
palnames.dat

….and copy them to the new iCU2 folder.

If you want to transfer your Profile over, also copy these two files to your new iCU2 folder:

auth
server.lif (not servers or servers2)

You should now have transferred all of the .usr folders plus the 4 files above (pals and palnames.dat, auth and server.lif)

Now try starting the newer iCU2 and you should have your pal list and saved messages available to you. If everything seems to be in place, you may
want to delete the original iCU2 desktop icon in case you accidentally click on that to start iCU2.

Please note that you may have to wait 30 minutes after doing the transfer before your registration code will be accepted.

Incompatible Cameras

admin — Mon, 15 Feb 2010 05:06:34 +0000

All cameras and/or capture cards listed here have been tested and do NOT work properly with iCU2. They may or may NOT be supported in later releases of iCU2.

Dynex 1.3mp
ATI All-in-Wonder 128 (32MB) PCI Capture Card (Using MPEG drivers)
BocaResearch Boca Video Phone (Obsolete)
Connectix QuickCam B&W*
All Dazzle Multimedia Dazzle
Ezonics USB (under Windows 2000 and XP)
eVision 123
Hi-Val Webcam
IBM Ultraport Camera
I/O Magic USB
Iomega Buz
Kensington Video Cam (All Models)
Miro DC 10/DC 30
Pinnacle DC 10 + ***
Zoom Cams
Sony CMR-PC4 – USB: Works in Windows 98/ME. Does NOT work with Windows XP.
Umax Astrapix 3205 (supports jpg drivers only)
All Kodak Digital Cameras

All Microsoft Lifecams
(we have only tested the VX-6000, however we assume that all Lifecams will act the same). Lifecams do NOT support any video size apart from 640×480 (320×240 is the accepted Video Chat standard, and usually the maximum), which means iCU2 may run slow, or even crash. In addition, The iCU2 Message Center will only display images/video properly from 352×288 size and LOWER, so QMs you send to users will NOT appear correctly for the recipient.

Veo (all Versions ) – Will ONLY work when used with the most current XP
driver from the Veo Website. (Incompatible with iCU2 under Windows 95/98/ME
due to a driver issue )

ATI Radeon 32/64 Radeon VE & All ATI products using the new drivers for Direct Show. Due to limitations of the manufacturers drivers, all ATI cards will work properly only under Windows NT, Windows 2000 and XP. Please click here for more information from ATI.

All videocams currently available have an issue with NOT having VFW (Video for Windows) drivers available and will not work for video chat on the internet.

Any 1394 Firewire connected Cameras require you to be using DirectX mode with iCU2 (Settings – Options – Video)

iCU2 does not support any video device using MPEG format.

Can't See My Name in the Directory

admin — Mon, 15 Feb 2010 02:26:41 +0000

If you can see other names in the iCU2 directory but cannot see / find your name please read below Check to make sure that you are not set to invisible. It will tell you at the top of the Directory window if you are:

	If you are, click on the button to turn off invisibility (as seen below). Â If the icon is solid, it means you are invisible to the directory (including yourself) . If the icon is only an outline, you are visible to the directory.
If you are set to VISIBLE in the directory and still cannot see your name, check that you have entered your Nickname in Tools – Options – User Info. If the Nickname field is empty (as seen below), you will be listed as “Anonymous” in the directory. After typing in your Nickname, click on OK and then Refresh the directory so that the changes take affect immediately.

(note: your information in Tools – Options – User Info is seperate from your information in Tools – Create / Edit My Extended Profile. If you change one of those areas, it does not change the information in the other area. You must change each area manually)

How To Move Your iCU2 To A New Computer

admin — Mon, 15 Feb 2010 02:15:53 +0000

VISTA USERS: Perfect Backups are not possible due to the changes Microsoft made with their “Program Files” folder in Vista. A guide on how to manually backup your iCU2 files when using Vista will be made available shortly.

There are two ways to transfer your current iCU2 to a new computer. Please select the one which is most relevent to you:

Users with either a removable media device or networked computers:
1:	Download and install the iCU2 Account Backup Tool (to your old computer)
2:	Start the iCU2 Account Backup Tool
3:	Select your current iCU2 directory (typically in My Computer/C/Program Files/ iCU2)
4:	Tick the box that says “Include Saved Messages in Backup”
5:	Click on “Backup”. The Backup process may take a few minutes depending on how much data is being backed up.
6:	The iCU2 Account Backup Tool will now back up the following files for you:
	a: Your Profile b: You Pal List c: Your Saved Messages d: Your Ignore List e: Any special settings you made (ie. port configurations, saving of outgoing QMs etc)
7:	Once the Backup has completed, a file will be created in your “My Documents” folder called “06-29-04.ic2″ – The numbers in the filename will change according to the date you created the backup.
8:	You now need to transfer the created .ic2 file to some sort of removable media (blank CD, zip disk, etc) or if you have networked computers, you can simply transfer the .ic2 file to your new computer.
9:	Once you have transferred the .ic2 file. Go to your new computer, (If you have not already installed iCU2, please visit the download area and install the Trial Version of iCU2 to your new computer)s
10:	Download and install the iCU2 Account Backup Tool (to your new computer)
11:	Select your current iCU2 directory (My Computer/C/Program Files/iCU2, If you chose the default location when installing iCU2)
12:	Click on Restore, select the relevent .ic2 file that contains your backed up data and then click on OK. The restoration process may take a few minutes depending on how much data was backed up.
13:	Once complete, start iCU2 and you should now have all of your original settings, pal list, saved messages, etc.

Users without any Removable media device or networked computers.
1:	Download and install the iCU2 Account Backup Tool (to your old computer)
2:	Start the iCU2 Account Backup Tool
3:	Select your current ICUII directory (typically in My Computer/C/Program Files/ iCU2)
4:	Make sure the box that says “Include Saved Messages in Backup” is NOT ticked.
5:	Click on “Backup”. TheÂ Backup process may take a few minutes depending on how much data is being backed up.
6:	The iCU2 Account Backup Tool will now back up the following files for you:
	a: Your Profile b: You Pal List c: Your Saved Messages d: Your Ignore List e: Any special settings you made (ie. port configurations, saving of outgoing QMs etc)
7:	Once the Backup has completed, a file will be created in your “My Documents” folder called “06-29-04.ic2″ – The numbers in the filename will change according to the date you created the backup.
8:	You now need to transfer the created .ic2 files to some sort of removable media (blank CD, zip disk, etc) or if you have networked computers, you can simply transfer the .pals file to your new computer.
9:	Once you have transferred the .ic2 file. Go to your new computer, (If you have not already installed iCU2, please visit the download area and install the Trial Version of iCU2 to your new computer)s
10:	Download and install the iCU2 Account Backup Tool (to your new computer)
11:	Select your current iCU2 directory (My Computer/C/Program Files/iCU2, If you chose the default location when installing iCU2)
12:	Click on Restore, select the relevent .ic2 file that contains your backed up data and then click on OK. The restoration process may take a few minutes depending on how much data was backed up.
13:	Once complete, start iCU2 and you should now have all of your original settings, pal list, etc. Please note that this procedure does NOT transfer your saved messages. Only users with removable media or networked computers can achieve that.
	Also, you may find that your pals are listed as UserIDs after doing the transfer. You can manually rename pals by right clicking on the Pal and choosing “Rename Pal” in the pal list.

Related information

1: You cannot use the exact same iCU2 on two computers. ie. if you transfer your iCU2 from one computer to another, you can only use 1 of them because both will have the same UserID. Doing this may cause problems with both of your iCU2s and may result in you being blocked from the iCU2 servers.2: The registration code you have is valid for use on 1 computer at any given time. If you try to use it on more than 1 computer, you will receive “invalid registration code” warnings.

3: Performing a backup/restore of your iCU2 files may result in you receiving “Invalid Registration Code” warnings, as the iCU2 Servers will sense 2 or more User IDs attempting to use the same Registration Code in a short space of time. If this occurs. Perform any restores you need to do, then wait 30 minutes without using iCU2. After the 30 minutes have passed, your Registration Code should be accepted.

How To Have 2 or More iCU2 Users On 1 Computer

admin — Sun, 14 Feb 2010 16:53:21 +0000

When we introduced iCU2 8.1 we changed the way iCU2 was installed to make it easier (in some aspects) for users to have more than 1 installation of iCU2.
The way it works now is that each Windows “User Account” can install it’s own copy of iCU2.

To have a 2nd installation of iCU2 on your computer, you would have to either:

1: Already have 2 (or more) Windows User Accounts (you’ll see them when you start your computer and login to Windows, if you do) and then log into the Windows User Account that doesn’t have iCU2 installed on it already.

2: Create a new Windows User Account (click here to see how to create a new Windows User Account) via your Windows Control Panel. Then log into the new User Account and download / install iCU2.

Then you can switch (shown below) between Windows User Accounts to access your own, personal iCU2 account.

The benefits of this approach are that each user can have their own Pal List, Saved/Sent Quick Messages, Profile, Trivia Score, Ignore List. It also makes the process of updating your iCU2 program much simpler. However, please bear in mind that if you have 2 installations of iCU2 on 1 computer, you would need to own 2 registration codes.

This guide only works for iCu2 8.1 users (or higher), if you have 8.0.6 or lower, please update to (click here to download and install) the newest iCU2 before creating new accounts for iCU2 (as described in this tutorial)