Incorrect Password Please Try Again

By admin in : Basics, Calls, QMs, Pal List // Feb 16 2010
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Incorrect Password Please Try Again

iCU2 Video Chat Staff, Admin and MODs DO NOT have access to your selected password. Only YOU have access to your password. If you are seeing this error message when starting iCU2 please ensure that you are entering the password correctly, for instance: 1: Do not leave any spaces before or after the password2: Passwords [...]

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Fetching Directory – AOL Users

By admin in : Calls, QMs, Pal List // Feb 16 2010
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If you are an AOL user with the AOL Safety and Security software installed, and your iCU2 directory is continually in a “fetching” state. Please read below: AOL Safety and Security Sign into Safety and Security Click on Firewalls in the left hand column Click on Program Permissions. Programs will populate in the top box [...]

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Fetching Directory – Motorola SB900 users

By admin in : Calls, QMs, Pal List // Feb 16 2010
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If you start iCU2 and find that your directory window is continually “fetching” instead of displaying a list of users in the directory. Please follow the instructions below for disabling the Firewall on your Motorola SB900 Steps to disable the SBG9000 firewall settings: 1. Launch the web browser (Internet Explorer, Safari, Firefox, etc) from the [...]

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Fetching Directory Using Norton 2005

By admin in : Calls, QMs, Pal List // Feb 16 2010
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If you cannot get access to the directories (fetching or offline stated at the bottom left of the iCU2 directory) and are using any of the 2005 product range (AntiVirus, System Works, Internet Security) from Norton, please read below: 1. Close iCU2 and start Norton AntiVirus. If Norton AntiVirus is installed as part of Norton [...]

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If Someone Calls We Cannot See Eachother's Video (Skynet Users)

By admin in : Calls, QMs, Pal List // Feb 16 2010
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We have had similar comments from other Skynet users. It appears that Skynet has blocked ports on your internet connection (which they deny). To resolve this issue… On iCU2: 1: Go into Tools – Options – Ports 2: Make sure you are set to “Network” connection 3: In Normal Ports and Network Ports areas it [...]

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iCU2 Slow to Fetch the Directory -using XP Service Pack 2

By admin in : Calls, QMs, Pal List // Feb 16 2010
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iCU2 slow to fetch the directory and show videos in public rooms when using XP Service Pack 2 If after installing Windows XP Service Pack 2, you find that you cannot receive more than 1 incoming video feed in the iCU2 Public Chat Rooms (listed at the bottom of the iCU2 Directories), or that your [...]

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Quick Messages Don't Appear Until iCU2 is Restarted

By admin in : Calls, QMs, Pal List // Feb 16 2010
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If Quick Messages don’t appear unless you restart iCU2, please try the fix below: 1. Save any important Quick Messages that you want to retain. 2. Turn off iCU2 and select “Discard Them Delete all unsaved messages” when prompted. If you’re not prompted it means your Message Center is  empty, that’s ok. 3. Right click [...]

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I Upgraded iCU2 and Lost Pal List, Saved Messages

By admin in : Backup Restore Move, Calls, QMs, Pal List, Installation // Feb 15 2010
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This can happen if settings on your registry change or are deleted (sometimes due to corruption of the registry). Or if you have moved your iCU2 folder to a different location since your last installation / update. Please try this (make sure iCU2 is turned off before attempting this): 1: Right mouse click on the [...]

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Programs that need special settings with iCU2

By admin in : Calls, QMs, Pal List // Feb 15 2010
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If you are running any of the following programs you may encounter issues while using iCU2: M@ilDefense PopUpKiller PopUpStopper Webhancer One Panel.com PC Data ZoneAlarm Netsonic Opt Out Surfingard Filo by I Drive Freedrive BlackIce Trend PC-Cilln Trend Internet Security Nukenabber Intruder Alert Internet Sharing from Windows 98 SR2, Windows ME and Windows XP 411 [...]

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iCU2 Pal List Colors and What They Mean

By admin in : Calls, QMs, Pal List // Feb 15 2010
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When set to Normal Visibility, your Directory and Pal List status (online/offline) is determined by the Visible/Invisible icon at the top of the iCU2 Directory. When you are Always Visible to someone in your Pal List, that person will see you as online in their Pal List, even if you are invisible from the directory. [...]

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