Assertion Failed

By admin in : Errors // Feb 16 2010

Note: If you only see an error message when starting iCU2 that states Abnormal Program Termination, Click Here information and a fix

If you are seeing assertion failed then abnormal program termination error messages after updating. Please read the information below:

To resolve this issue, please download the registry file.

Choose “save as” and then “open” the file once it has downloaded.
You will be asked “do you want to add the information in xxxxxxxxx to the registry”. Choose “Yes”

After applying the registry patch. Download and install iCU2

During the installation procedure, you should see a window similar to this:

If you are an existing iCU2 user:
Verify the “destination folder” is going to install to your old iCU2 folder (so that you do not lose your pal list etc).In most cases you will have to click on “browse” and change the Destination Folder from c:\program files\icuii to c:\program files\icuii

If you are a new iCU2 user (ie you do not have any pal list/saved messages to recover), leave the Destination Folder as c:\program files\icuiiOnce you are satisfied that you are installing iCU2 to the correct location, click on Next and the installation will complete.

Note:

After performing this fix, If you receive a message saying that your registration code is invalid when starting iCU2. Please turn off iCU2 and wait approximately 30 minutes without using iCU2 (Do not attempt to uninstall or delete any iCU2 files during this time frame). Then after the 30 minutes have passed. Start iCU2again and your registration code will be accepted.

Click here for information if you have lost your registration code

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